How can I return a product?
Provided that your order is within the terms and conditions you can send it to:
How long will it take before I receive my order?
If you live in the Netherlands and the product you ordered is in stock, it takes 1-2 working days. Delivery to Belgium usually takes 2-4 working days. Other countries will take 2-10 working days depending on your where you live. This does not apply on pre-orders. The date for some pre-orders depends on what is stated in the product details.
I accidentally entered the wrong shipping address, how can I change this?
Feel free to send an email to email@example.com and we will solve it for you. You can also fill in our contact form.
How can I send my fan photos for your Facebook/Instagram page?
How can I pay for my order?
We offer various payment options, such as iDEAL, PayPal and Mister Cash/Bancontact. Creditcard payment will also be available in the future.
How can I be sponsored by Team Focus?
If you want to join Team Focus, you can send an email to firstname.lastname@example.org why you’d like to join Team Focus.
I want to order a product, but I don't know my size.
If you don’t know what your size is, you could always look for an indication at: Sizes. If It’s still not clear, you could always send an email to email@example.com
How do pre-orders work?
The purpose of pre-orders is to see how much interest there is in a particular product. Based on those numbers, we can do our shopping to offer it as cheap as possible. A pre-order product is only one time on pre order, if the pre-order has ended and it has been a success it remains in stock.